OUR QUALITY COMMITMENTS

The Intercommunal Tourist Office of the Deauville Territory belongs to the Offices de Tourisme de France (France Tourism Offices) network and carries the Qualité Tourisme (Tourism Quality) national brand, created by the French government to better welcome tourists and improve the quality of tourist services in France. 

This Qualité Tourisme brand commits us to:
- Nurture the art of welcoming you as our privileged guests and give you free information about the local tourism offer, offer personalized information in line with your expectations, and make it easier for you to book tourist services.
- Ensure a permanent reception service staffed by an attentive and efficient team, trained to meet your needs.
- Welcome you in a nice and pleasant place.
- Provide you with all tourist information that is essential for your stay. - Ensure that the tourist information we provide is reliable and correct.
- Regularly train staff to improve their skills.
- Provide answers to your questions by phone or e-mail on a daily basis.
- Regularly assess your satisfaction and the quality of our services. - Be attentive to your observations and suggestions to constantly improve our services.
- Respect the environment, reduce our purchases, manage our energy costs, recycle our waste.
- Adopt a well-reasoned ecological communication.