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OUR COMMITMENTS QUALITY

The Inter-communal Tourist Office of the Territory of Deauville belongs to the "French Tourist Offices" network and carries the national brand "Qualité Tourisme", created by the State in order to always better receive tourists and improve quality tourist services in France.

Through this Qualité Tourisme brand, we are committed to:
- Cultivate the art of welcoming you as our privileged guests and inform you free of charge about the local tourist offer, provide you with personalized information in line with your expectations and facilitate your efforts to book tourist services.
- Ensure a permanent reception service run by an attentive and efficient team, trained to meet your needs. Receive you in a pleasant and welcoming place.
- Provide you with all the tourist information necessary for your stay. Guarantee the reliability and topicality of the tourist information that we transmit to you.
- Regularly train staff to improve their skills.
- Respond daily to your requests by phone or email.
- Regularly measure your satisfaction and the quality of our services. Listening to your comments and suggestions with the aim of constantly improving our services.
- Respect the environment, reduce our purchases, control our energy expenditure, recycle our waste.
- Adopt a reasoned eco-communication.